Email is a thing of the past, and in order to compete with the existing casinos, Harrah’s should strongly consider adding a Live Chat feature. According to their main contact page, emails have a 72 hour estimated response time. Truthfully, the fact that email contact is the only 24/7 option is quite disappointing at this day and age. If for some reason you are not able to find the answer to your inquiry on the FAQ’s, at the bottom of each snippet is a “Contact Us” link which will automatically direct you to a formatted email within their platform. There is also a search feature once you get to the FAQ’s, but the search feature doesn’t seem to live up to it’s potential. To make up for their lack of customer service options, they do have a pretty extensive FAQ section with links. If you see inaccuracies in our content, please report the mistake via this form.Unlike their competitors, Harrah’s Casino does not have many different customer service options. If we have made an error or published misleading information, we will correct or clarify the article. Our editors thoroughly review and fact-check every article to ensure that our content meets the highest standards. Our goal is to deliver the most accurate information and the most knowledgeable advice possible in order to help you make smarter buying decisions on tech gear and a wide array of products and services. ZDNET's editorial team writes on behalf of you, our reader. Indeed, we follow strict guidelines that ensure our editorial content is never influenced by advertisers.
Neither ZDNET nor the author are compensated for these independent reviews. This helps support our work, but does not affect what we cover or how, and it does not affect the price you pay. When you click through from our site to a retailer and buy a product or service, we may earn affiliate commissions.
And we pore over customer reviews to find out what matters to real people who already own and use the products and services we’re assessing. We gather data from the best available sources, including vendor and retailer listings as well as other relevant and independent reviews sites. ZDNET's recommendations are based on many hours of testing, research, and comparison shopping.
0 kommentar(er)
